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"Good taste & quality. Issued wrong order, but good service."

Review of Robert Catering Services by Cindy Fang

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4.0 /5

(Verified Purchase)

Reviewed on 31st Jan 2022

More:

Food

Service

Value

Cindy Fang
Friends/Family Event
Jurong West Street 74
31st Jan 2022
1 Pax

Good taste & quality. Issued wrong order, but good service.

Reviewed on 31st Jan 2022 Verified Purchase

Food and portion was decent.

Unfortunately they made several mistakes
1) missing fried rice, which was a staple
2) gave wrong vegetable
3) gave wrong dessert

The staff was good in handling the mistake. However, due to logistics and time, ... More the replacement food can only come in an hour, and we turned it down as the food already arrived later than initial due to delivery van breakdown.

We managed to reach an agreement with the staff. Overall service is top notch apart from the mistakes made (which were not really minor mistakes, to be honest).
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迎春接福特备套餐 @ $268/set (with Yu Sheng)
provided by Robert Catering Services

First time ordering from merchant: Yes

Will recommend this merchant: Probably

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FoodLine Authentic Review

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Review Summary

Customer rating: 4.9/ 5 Last 6 months

Most favourite dish: Curry Chicken

1180 reviews in total by past customers

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