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"Terrible caterer. Late plus forgot 1 dish "

Review of Pines Food Delight by Mr Melvin Lim

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3.0 /5
(Verified Purchase)
Reviewed on 6th Feb 2017
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ML
Terrible caterer. Late plus forgot 1 dish
Reviewed on 6th Feb 2017 Verified Purchase
Terrible caterer and horrible experience. Buffet was supposed to be set up and ready to consume by 6.30 pm but was delivered late and only ready around 7.30 pm. As a host it was a real embrassment to keep all my guests hungry especially children. ... More

But that's not the worst. One of the dish - mee siam, wasn't delivered at all and the delivery guy told me "their boss" was on the way delivering it and will reach in 5 mins. In the end the mee siam only reached near 9 pm when all my guests were about to leave. And it wasn't "the boss" who delivered it but the same delivery guy who had to went back to pick it up (which causes further delay). Unsurprisingly this dish was almost untouched and most of it ended up in the trash bag.

For all these service lapses they were unapologetic and have the audacity to collect full payment from me.
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Standard Menu: $17.00
provided by Pines Food Delight
Favourite dish: Mango Fruit Punch
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.0/ 5 Last 6 months
Most favourite dish: Vietnamese Grilled Lemongrass Chicken
77 reviews in total by past customers
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A customer just ordered for 5 pax for 14th Oct
(Ordered 34 mins ago)
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