Food was delivered at 4 plus in the afternoon even though we indicated 6pm. By the time we consumed the food at 6.30pm, the fried rice and broccoli/cauliflower had gone rancid. The bak kwa fried rice was miserable - barely any noticeable bak kwa ... Moreanyway. The fried fish was ok. Ngoh hiang was simply the type that you could buy from the frozen section of supermarkets - full of fish paste. Terrible experience and will not be ordering from this caterer ever again. Show less
QQ Catering Team from QQ Catering responded to this review
Responded on 27th Jan 2023 01:00 PM
Dear Ms Serene
Greetings from QQ Catering!
Thank you for your feedback. We would like to sincerely apology for the disappointment you have experienced.
Regarding the braised white fungus with broccoli & crab meat & fried rice, we will ... Morerefund you . Can you provide us the banking details please. Please reply via email to us.
Beneficiary Name:
Account Numbers:
Bank Name:
We assure you that your complaints and feedback will give us an opportunity to remedy any existing problem and help to improve our service.
I hope you find the rest of the service well except for the veg & fried rice issue. We are looking forward to your future engagement.