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"Not so good compare to other catering."

Review of Hock Hoe Heng Catering by Mr TCHEE WEI HON

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3.0 /5
(Verified Purchase)
Reviewed on 7th May 2021
More:
Food
Service
Value
Reviewed on 7th May 2021 Verified Purchase
Vegetables look yellowish and not crispy. It seem like the foods were pack while in hot condition. The container also seem melt.
Tingkat Dinner 20 Days Meal
provided by Hock Hoe Heng Catering
Favourite dish: Curry chicken
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 8th May 2021 02:59 PM
Hi Mr Twee Wei Hoon, thank you very much to the feedback! Our food are packed immediately (accept fried items as the container will melt) once cooked to maintain the freshness of it and its also mandatory according to the Food Safety Requirements. ... More As foods needs to be serve within 4 hours of preparation. Microwaveable containers used are also of stated quality according to the rules and regulations given to us as food handlers. Therefore the uneven containers might be due to the stacking of items and not melting as its not expose to any direct sunlight in any given process. Our vegetables comes in fresh daily and reason that it might be not crispy or as fresh is due to it being packed and heated further from the evaporating heat of the food. Nonetheless we will keep a note and review on the quality of our food so as to better serve you and others in the future. We thank you very much for giving us a opportunity to serve you and also your feedback to make us a better caterer for everyone! Cheers!
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FoodLine Authentic Review

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Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
339 reviews in total by past customers
A customer just ordered for 20 pax for 26th Nov, 11:30AM
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