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"Sand in the Vege."

Review of Le Xin Catering Group Pte Ltd by Mrs Chien

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2.0 /5
(Verified Purchase)
Reviewed on 27th May 2020
More:
Food
Service
Value
  • Mrs Chien
  • Tingkat/ Daily Meals
  • Yishun
  • 2nd Apr 2020
  • 2 Pax
Sand in the Vege.
Reviewed on 27th May 2020 Verified Purchase
Food is not recommand,their vegetable did not clean ,a lot of sand in their vege,we complain two times.They have two many deep fried ,not health.
Asian Delight Dinner Tingkat - 20 Days
provided by Le Xin Catering Group Pte Ltd
First time ordering from merchant: No
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 28th May 2020 09:38 AM
Dear Mrs. Chien,

Thank you for your valuable feedback.

We are truly sorry for the unpleasant experience you had been through.

As we take food hygiene matters very seriously, our team has immediately proceed to conduct an investigation. ... More

We found out that the 'sand in vegetable' case did happen last month. Our management team has issued a stern warning to the Kitchen staff and this case was reviewed to our vegetable supplier as well to ensure better quality vegetables is delivered to our kitchen. This case has been resolved since April 2020 and we will ensure such matter will not happen again.

Our Tingkat menu does include fried food items a few times in a month to suit every food preference and hence there’s more variety of food choice. It is recommended to look at the Tingkat menu of the month before ordering.

We truly appreciate your feedback and we will strive to serve you better in future.

Best regards,
Le Xin Catering Group
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Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1206 reviews in total by past customers
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