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"Room for improvement"

Review of Our Daily Food Sg by Ms Jazlyn

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Tingkat
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4.0 /5
(Verified Purchase)
Reviewed on 29th Sep 2022
More:
Food
Service
Value
JL
  • Ms Jazlyn
  • Tingkat/ Daily Meals
  • B Bukit Batok St 52
  • 30th Aug 2022
  • 2 Pax
Room for improvement
Reviewed on 29th Sep 2022 Verified Purchase
The food portion has been generous and there's a meatless option on some Mondays. However there are missing items occasionally which should not have happened given the premium price.

There should be a customer service rep to address incoming ... More queries as it took 2-3 days to get a reply.
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10 days Tingkat
provided by Our Daily Food Sg
Favourite dish: Meatless Mnoday
First time ordering from merchant: No
Will recommend this merchant: Probably
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 04:17 PM
Dear Ms Jazlyn,

Thank you for taking the time to provide us with your feedback. We are glad to hear that you appreciate our generous food portions.

We apologize for the missing items in your orders. This is not our standard practice, and we ... More will be sure to take immediate steps to prevent this from happening again in the future. We understand that our customer service response time may not have met your expectations. We strive to provide timely and efficient support to all our customers, and we will work on improving our response time in the future.

Thank you again for your feedback, and we hope to continue providing you with delicious and satisfying meals in the future.
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 5.0/ 5 Last 6 months
Most favourite dish: Salmon
95 reviews in total by past customers
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A customer just ordered for 50 pax for 30th Nov, 5:30PM
(Ordered a few hours ago)
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