Name: International Deluxe Mini Buffet
Brand: QQ Catering

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1.0 /5

(Verified Purchase)

Reviewed on 9th Sep 2024

More:

Food

Service

Value

Ms Lynn Xie
Corporate/Company Event
Robinson Road
9th Sep 2024
10 Pax

Will not order again, waste of money.

Reviewed on 9th Sep 2024 Verified Purchase

Firstly, driver called me 2 mins before my event and said he was unable to bring the food up to my office because his delivery truck exceeded the height limit of my building's carpark entrance, and he could not park along the road to make the ... More delivery for fear of getting summoned. I had to personally make 3 separate trips down to the back of the office building to collect my food for the same order because I was only given a torn warmer bag which was not big enough for all the food, no trolley was provided. Driver was apologetic and had a pleasant attitude, but it was still an absolutely horrible experience. I have ordered from other caterers plenty of times and this is the first time encountering such an issue.

Secondly, the cheesy nacho was just plain inedible. The nachos were all stale and simply a waste of calories. No one touched it because it was unpalatable. The cheese was good, but the nachos are a complete disappointment. The whole tub went into the bin = food wastage.

The Chin Chow with Longan dessert was too sweet, colleagues described it as drinking concentrated syrup.

The carbo was extremely generous, 2 huge containers of QQ Gua Zai Meat Fried Rice (Veg) and 12 of us barely manage to clear 1 container = more food wastage.

Colleagues described the food as cai fan (economical rice) quality and not even like the better ones. Totally not worth it for the price paid.

Insufficient disposable cutlery was given. I ordered for 10 pax, obviously for more people but we had to order less to avoid food wastage. One of my colleagues counted 11 sets of cutleries only. I was sent scrambling for disposable cutleries from other departments.

TLDR: I will never order from this caterer again and you're better off ordering from other caterers.
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International Deluxe Mini Buffet
provided by QQ Catering

Favourite dish: Nothing worth mentioning

First time ordering from merchant: Yes

Will recommend this merchant: No

QQ Catering Team from QQ Catering responded to this review

Responded on 9th Sep 2024 04:28 PM

Dear Customer,

Thank you very much for being very honest and straightforward with your feedback it is very important to us. I understand your frustration and we will look into this matter and discuss with the management involved.

We ... More sincerely apologies on your bad experience with us and certainly regret the fact that the food served to you did not meet our usual standards.

We also appreciate the opportunity you have given us.

We appreciate your feedback and will use it to evaluate changes and make improvements on our service.

Thank you.
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