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"Food is ok"

Review of Empire Food Catering Pte Ltd by Ms Rachel

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(Verified Purchase)
Reviewed on 13th May 2020
More:
Food
Service
Value
  • Ms Rachel
  • Work from home
  • Bukit Panjang
  • 27th Apr 2020
  • 2 Pax
Food is ok
Reviewed on 13th May 2020 Verified Purchase
We have ordered the food from empire food catering. The food quality is okay but not recommended for fussy eaters! Also, the quality of rice can be improved.
Family Deluxe (Lunch) - 10 days
provided by Empire Food Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 1st Jul 2020 09:52 AM
Dear Ms. Rachel,

Thank you for the valuable feedback.

We are sorry to disappoint you on the rice quality. As our company take customer’s feedback very seriously, we would truly appreciate it if you could write in to our Customer Service ... More Team on your detailed feedback and we will then inform the kitchen about your feedback. We promise that immediate actions will be taken as our goal is to provide quality services for all customers.

Thank you for informing us, we hope to receive your continuous support as we strive to serve you better.

Best Regards,
Empire Food Catering
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Review Summary

Customer rating: 4.0/ 5 Last 6 months
Most favourite dish: Curry Chicken
298 reviews in total by past customers
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A customer just ordered for 26th Nov, 9:51PM
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