"Average food. Poor service "

First time ordering tingkat from this caterer. Requested specifically for tingkat to start on 9th Jan. Customer service (June) who called me to confirm my order wasn't very friendly, and seemed kind of blurr. Said will email me confirmation together ... More with details for me to do bank transfer before my tingkat starts, but nothing received.

1) The tingkat which was supposed to start on the 9th, came on the 8th when I was not home, 2) worse, the invoice stated my tingkat started on 4th! Like huh?! 3) Also, I opted AND PAID for microwaveable containers but it came in the metal tingkat! 4) Requested no fish with bones but first dish that came is exactly fish with bones! Extremely bad first impression needless to say.

Called up to complain, not a single apology fr June, instead she sounded pissed and impatient. Next day, new invoice given was again wrong, it stated tingkat starts on 8th. So fed up with all the mistakes. Called up again, June answered the call, again sounding impatient and pissed and of course no sorry fr her. She finally managed to email me the correct invoice.

It's been 2 weeks now, honestly their food is very simple and repetitive. The taste is not bad, not too oily or salty, no complaints. But I don't feel like the quality of food is worth the value I paid for. Everyday it's just 1 meat dish 1 simple veg, 1 fried stuff eg fishcake, nuggets. Quantity is always just right (eg. 4 chicken wings for 4pax), no extra. I paid $388 for 16days (4day/week) for 4 pax. Not cheap at all.
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