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"Disappointed with the service"

Review of FattyDaddyFattyMummy by Ms Stephanie Koh

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Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead
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Biggest Tingkat Portal with 26 merchants
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3.0 /5
(Verified Purchase)
Reviewed on 9th May 2018
More:
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Service
Value
SK
Disappointed with the service
Reviewed on 9th May 2018 Verified Purchase
I order 16 days Dinner Tingkat for 2 persons on 4th May 2018 for starts date on 7th May 2018. Due to the next day is a weekends, I take the initiative to call them to check. I was told that she will send me the invoice within 5 mins. I waited till ... More Sat and no response from them. I called again on Sat to check and make payment by the following day (Sunday).

On the first day the food came at 2.30pm and indicate to consume by 6.30pm. I called the caterer and ask if it is normal cause to my understanding from them is the food supposed to reach around 4pm. On the second day, it happens again. I called again on the second day, and they said they will check and get back to me on the following day. But on the third day, I have not receive any reply from them. Tried calling them but cannot get thru.

I'm disappointed with the service.
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Tingkat Package (16 Days)
provided by FattyDaddyFattyMummy
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
1235 reviews in total by past customers
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A customer just ordered for 20 pax for 24th Dec, 6:30PM
(Ordered 35 mins ago)
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