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"Not worth the money."

Review of Empress Porridge by Sissi

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1.0 /5

(Verified Purchase)

Reviewed on 13th Sep 2023

More:

Food

Service

Value

Sissi
home dinner
28th Aug 2023
2 Pax

Not worth the money.

Reviewed on 13th Sep 2023 Verified Purchase

Quantity, quality, and variety are all very disappointing. There were even twice when the dishes tasted funny. 3 out of 10 times no warmer bag.

10 days Dinner Tingkat Package
provided by Empress Porridge

First time ordering from merchant: Yes

Will recommend this merchant: No

Empress Porridge from Empress Porridge responded to this review

Responded on 13th Sep 2023 12:52 PM

Hi Sissi, we note your feedback.

We have called you on 13 Sep 23 at 1249pm and tried to understand more on the issues you mentioned in your feedback but did not receive any inputs with regards to your feedback on quantity, quality and variety. ... More As mentioned during our call, plastic bags are provided to our customers who are ending their subscription and hence the last 3 days of your subscription, the food was not provided in thermal bags.

Nevertheless, we thank you for your feedback. Feel free to reach out to us should you wish to communicate.
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Review Summary

Customer rating: 4.8/ 5 Last 6 months

Most favourite dish: Soup

137 reviews in total by past customers

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