The food portion has been generous and there's a meatless option on some Mondays. However there are missing items occasionally which should not have happened given the premium price.
There should be a customer service rep to address incoming ... Morequeries as it took 2-3 days to get a reply. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 04:17 PM
Dear Ms Jazlyn,
Thank you for taking the time to provide us with your feedback. We are glad to hear that you appreciate our generous food portions.
We apologize for the missing items in your orders. This is not our standard practice, and we ... Morewill be sure to take immediate steps to prevent this from happening again in the future. We understand that our customer service response time may not have met your expectations. We strive to provide timely and efficient support to all our customers, and we will work on improving our response time in the future.
Thank you again for your feedback, and we hope to continue providing you with delicious and satisfying meals in the future. Show less
The menu seems repeating. The pricing get more expensive. Including delivery it's about $36 per meal for 2 pax. I find it's not longer value for money. Will probably repeat my order if I am bored with other tingkats.
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:54 PM
Dear Ms Leow,
Thank you for your feedback on our catering service. We're sorry to hear that you find our menu repeating and our pricing too expensive. We will take your feedback into consideration when we plan our future menus and try to keep our ... Morecosts reasonable while ensuring the quality of our ingredients and the standard of our service. We appreciate your support and understanding and hope to have the opportunity to serve you again in the future. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:49 PM
Dear Ms Koh,
Thank you for taking the time to provide feedback on our catering service. We're glad to hear that you find every meal to be tasty and that we provide generous portions. We strive to provide the best value for our customers and are ... Morehappy to hear that we are meeting your expectations.
We appreciate your feedback and will continue to monitor our portion sizes to ensure that we are meeting the needs of all of our customers. If you have any specific requests regarding portion sizes or any other aspect of our service, please don't hesitate to let us know.
Thank you for choosing us as your caterer. We look forward to serving you again in the future. Show less
Ordered the 5 days trials. The foods are very special, different cuisines every day. Recommend to those who are boring with ordinary cai fan tingkat. The prices are slightly higher.
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:58 PM
Dear Mr Tan,
Thank you for taking the time to share your experience with our 5-day trial package. We are glad to hear that you enjoyed the variety of different cuisines that we offer and found them to be a refreshing change from the usual cai fan ... Moretingkat.
We hope that you will continue to order from us and share your positive experience with your friends and family. Thank you for choosing our service and we look forward to serving you again soon. Show less
The quantity of the food was not too much, so suitable for an average consumer. I was pretty impressed on the food packaging, and that soup came in a thermal pot even though it caters to 2 pax. Price is on the high side, and the additional ... Moredelivery charges may put people off. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:45 PM
Dear Ms Chin,
Thank you for taking the time to provide feedback on our catering service. We're glad to hear that you found the quantity of our food suitable for an average consumer and that you were impressed with our food packaging, particularly ... Morethe thermal pot that we provide for our soup. We're constantly striving to provide the highest-quality food and service at a fair price, and we'll review our pricing to ensure that we're meeting our customers' needs.
We hope to have the opportunity to serve you again in the future and to continue providing high-quality food and service. Thank you for choosing us as your caterer and for your valuable feedback. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:41 PM
Dear Ms Lum,
Thank you for taking the time to provide feedback on our catering service. We're sorry to hear that you felt our food quality has dropped, with the soup taste being diluted and the overall dishes not as delicious as they used to be. ... MoreWe take your feedback seriously and will investigate this issue to ensure that we're providing the high-quality food that our customers have come to expect.
In addition, we understand that portion sizes are an important factor in customer satisfaction, and we're sorry to hear that you felt our quantities have shrunk. We'll review our portion sizes to ensure that we're meeting our customers' needs.
Thank you for your loyalty as a customer and for your honest feedback. We hope to have the opportunity to serve you again in the future and to regain your trust and satisfaction. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:40 PM
Dear Ms Li,
Thank you for taking the time to provide feedback on our catering service. We're pleased to hear that you enjoyed the taste of our food and found our menu variation to be good.
We understand that portion sizes are an important ... Morefactor in determining value for money, and we're sorry to hear that you felt our portions were small, especially for egg dishes. We'll take your feedback into consideration as we review and adjust our portion sizes to better meet the needs of our customers.
Thank you for choosing us as your caterer and for your feedback. We hope to have the opportunity to serve you again in the future and to exceed your expectations. Show less
The portion and taste are good. It it a little bit pricy, but Our Daily Food is the only caterer I could find that offers small order (minimum 4 pax). Recommended to small family =)
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:26 PM
Dear Mr Tan,
Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed the portions and taste of our food.
We understand that our pricing may be a little bit on the high side, but we believe that our ... Morecommitment to using high-quality ingredients. We're happy to hear that you found our small order option to be suitable for your family's needs.
Thank you for recommending us to others and for your support. We appreciate your feedback and hope to have the opportunity to serve you and your family again in the future. Show less
Team ODF from Our Daily Food Sg responded to this review
Responded on 17th Mar 2023 03:32 PM
Dear Mr WL,
Thank you for your review and for taking the time to provide us with your feedback. We're glad to hear that you found our delivery service to be satisfactory and that our team was responsive to your needs. We also appreciate your ... Morepositive feedback about the quality of our food.
We understand the importance of offering a diverse range of options for our customers, and we'll take your feedback into consideration as we continue to review and adjust our menu offerings. Thank you for choosing us as your caterer and for your support. We hope to have the opportunity to serve you again in the future. Show less
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